MEDIATING ROLE OF ICT ADOPTION ON THE RELATIONSHIP BETWEEN E-HRM PRACTICE AND ORGANIZATIONAL AGILITY IN THE DIGITAL AGE IN STATE-OWNED HIGHER INSTITUTIONS IN BORNO STATE: CONCEPTUAL REVIEW
Musa Usman, Murtala Aminu Ibrahim, Najafi Auwalu Ibrahim, Rabiu Hassan
Federal Polytechnic Monguno, Bayero University Kano, University of Lay Adventists of Kigali, Rwanda
Abstract
The digital age has ushered in profound changes in organizational dynamics, particularly in the fields of Human Resource Management (HRM) and organizational agility. As organizations strive to maintain competitiveness, the ability to adapt quickly to changes has become essential. This conceptual paper explores the mediating role of Information and Communication Technology (ICT) adoption on the relationship between Electronic Human Resource Management (E HRM) practices and organizational agility. ICT is increasingly recognized as a crucial enabler, facilitating E-HRM functions such as e-recruitment, e performance appraisal, and e-training, while simultaneously supporting organizational agility by enhancing communication, data-driven decision-making, and operational flexibility. Drawing from reviewed literature, the study reveals that ICT adoption enhances the effectiveness of E-HRM functions such as e-recruitment, e-training, and e-performance appraisal by improving communication, knowledge sharing and data-driven decision-making. Based on the literature reviewed, the paper recommends that organizations, particularly public higher institutions, prioritize ICT investment and digital skill development among HR professionals to strengthen HRM’s strategic role in fostering agility. The stu dy concludes that ICT serves as a vital enabler that bridges E-HRM practices and organizational agility, offering both theoretical and practical implications for achieving sustainable performance in the digital era.