Employee Compensation and Performance Appraisal for Quality Service Delivery in Health Sector of Kwara State

Dr. Balogun, Nasirudeen Ayinla, Dr. Abdullahi Dauda, Dr.Yakubu Musa

Keywords: Compensation, performance appraisal, quality service delivery.

Abstract

The study examined Employee Compensation and Performance Appraisal Practices for Quality Service delivery in health sector of Kwara State. The study used survey research design and responses of 243 specialist and general hospitals of the State. Partial Least Square Structural Equation Modeling (PLS-SEM) was employed in the analysis of the data. The study found that performance appraisal and compensation practices have significant impact on quality service delivery in health sector. It is concluded that the practices have implications for enhancing the delivery of quality service in the health sector. It is therefore recommended that a fair reward or compensation is payable to employees. Also, an effective appraisal mechanism should be institutionalized to sustain the provision of an acceptable quality service to patients in the health sector.

Published

August, 2024

ISSUE

VOL.4.NO.2

Citation

Dr. Balogun, Nasirudeen Ayinla, Dr. Abdullahi Dauda, Dr.Yakubu Musa (August, 2024). Employee Compensation and Performance Appraisal for Quality Service Delivery in Health Sector of Kwara State . International Journal of Marketing and Management Sciences,(VOL.4.NO.2), 215 - 236.

APA format

Dr. Balogun, Nasirudeen Ayinla, Dr. Abdullahi Dauda, Dr.Yakubu Musa . "Employee Compensation and Performance Appraisal for Quality Service Delivery in Health Sector of Kwara State ." International Journal of Marketing and Management Sciences, vol. , no. VOL.4.NO.2, August, 2024, pp. 215 - 236.

MLA format

Dr. Balogun, Nasirudeen Ayinla, Dr. Abdullahi Dauda, Dr.Yakubu Musa . August, 2024. "Employee Compensation and Performance Appraisal for Quality Service Delivery in Health Sector of Kwara State ." International Journal of Marketing and Management Sciences , no. VOL.4.NO.2: 215 - 236.

Chicago format

Dr. Balogun, Nasirudeen Ayinla, Dr. Abdullahi Dauda, Dr.Yakubu Musa (August, 2024). "Employee Compensation and Performance Appraisal for Quality Service Delivery in Health Sector of Kwara State ." International Journal of Marketing and Management Sciences, vol. , no. VOL.4.NO.2, pp. 215 - 236.

Harvard format