Kusa Nanfa Danjuma, Gumut Martins Guning, Makop, Masok Danladi, Madu Marvellous
Abstract
The aim of this study was to investigate by measuring the relationship between Organizational Justice, Normative Commitment and Organizational Citizenship Behaviour. The population consisted of 962 staff of manufacturing firms in Jos Metropolis. Using simple random and probability sampling. The empirical results revealed that there was a significant statistical impact of the organizational justice (equity of distributions, fairness of procedures and fairness of transactions) on the organizational citizenship. Organizational Justice has a significant effect on Organizational Citizenship Behaviour.Also, Normative Commitment has significant effect on Organizational Citizenship Behaviour.Organizational Justice has a significant effect on Normative Commitment. The study recommended that the development of organizational citizenship strongly depends on deploying organizational justice through: (a)the fairness of tasks and duties distribution in the organization, (b) commensurate tasks and duties with employees’ abilities, (c) distribution of incentives based on the merits of employees, (d) employees’ participation in decision making process (e) transparency through providing sufficient information and discussing work-related decisions, also management should as much as possible provide sound conducive physical, social and mental working environment with adequate facilities to boast employee morale and increase organizational effectiveness, hence, that manufacturing firms should implement policies that supports and enhance OCB.
Published
August, 2024
ISSUE
VOL.4.NO.2
Citation
Kusa Nanfa Danjuma, Gumut Martins Guning, Makop, Masok Danladi, Madu Marvellous (August, 2024). Impact of Organizational Justice on Organizational Citizenship Behaviour (OCB): The Mediating Role of Normative Commitment Among Selected Manufacturing Firms in Jos Metropolis. International Journal of Marketing and Management Sciences,(VOL.4.NO.2), 130 - 159.
APA format
Kusa Nanfa Danjuma, Gumut Martins Guning, Makop, Masok Danladi, Madu Marvellous. "Impact of Organizational Justice on Organizational Citizenship Behaviour (OCB): The Mediating Role of Normative Commitment Among Selected Manufacturing Firms in Jos Metropolis." International Journal of Marketing and Management Sciences, vol. , no. VOL.4.NO.2, August, 2024, pp. 130 - 159.
MLA format
Kusa Nanfa Danjuma, Gumut Martins Guning, Makop, Masok Danladi, Madu Marvellous. August, 2024. "Impact of Organizational Justice on Organizational Citizenship Behaviour (OCB): The Mediating Role of Normative Commitment Among Selected Manufacturing Firms in Jos Metropolis." International Journal of Marketing and Management Sciences , no. VOL.4.NO.2: 130 - 159.
Chicago format
Kusa Nanfa Danjuma, Gumut Martins Guning, Makop, Masok Danladi, Madu Marvellous (August, 2024). "Impact of Organizational Justice on Organizational Citizenship Behaviour (OCB): The Mediating Role of Normative Commitment Among Selected Manufacturing Firms in Jos Metropolis." International Journal of Marketing and Management Sciences, vol. , no. VOL.4.NO.2, pp. 130 - 159.
Harvard format