International Journal of Marketing & Management Sciences

Current Issue
VOL. 06 | NO. 02

Compensation and Benefits in the Hospitality Industry in Nigeria: A Review of Employees’ Job Satisfaction and Retention

Osamagumwende Blessing ADAGBONYIN

Abstract

Hospitality industry plays a significant role in contributing to a nation’s gross domestic product by stimulating economic growth, revenue generation and jobs creation. This study review the impact of compensation and benefits on employees’ job satisfaction and retention within the Nigerian hospitality industry. Compensation and benefits are critical in employees’ job satisfaction and retention. In addition to utilizing equity theory as a framework, the study reviewed existing literature on compensation and employee well-being in the hospitality settings using a non-systematic search and scoping review. Findings suggest a positive correlation between comprehensive compensation packages and employee job satisfaction, potentially leading to increased retention. The study recommends the importance of offering competitive salaries, health insurance, paid leave, employee feedback and other benefits to attract and retain talent in the competitive hospitality industry in Nigeria.

Keywords

Benefits Compensation Employees Hospitality Industry Salary